*Sitting down after finishing with the introductory training, I look over my desk. It's empty except for my keyboard, mic switch, and monitor. I reach up and grab a headset from up on the peg by my computer. I put the headset on and slowly adjust it so that it fits me right. I bring the mic down in front of my mouth at what I think is a good distance as I start to Q up the programs the I'll need. I pull up the notes program that they wanted as well as some of the other programs that interface with the reporting software for the sheriffs' department and fire. I also put the cheatsheets up agains the back wall of my half cubicle as I wait for something good. I've seen few dispatchers work already, so I think I know what they're looking for... At least I hope that I do... About twenty minutes later, a call comes across my computer screen. One of the call takers just took a call for a wreck on the interstate with at least one vehicle involved. I question that for a second before I punch it into the CAD and read it. I speed read through the units, location, time out, and radio channel as I take a breath and key the mic.*
“911 to Squad 7, Truck 7, next available Medic unit. Respond to the area of the Mile 2, I-484 Southbound. I-484 Southbound Mile Marker 2. Caller is advising an accident. Possible entrapment. One vehicle appears to be rolled over at this time. We’re dispatching Sheriff’s. Operate on Ops 2. Time Out, 19-13."
*I select the dispatch channel and Ops 1 and 2, since an incident is already operating on 1. This way I can listen for any units on the dispatch channel as well as the others on the call itself. I type out everything that I said as well as the units. I also adjust the positing in the CAD to show that the units are responding to an incident so that they aren't dispatched by the CAD on something else.*